How Bizerba Strengthens Digital Sovereignty with Continuous Exposure Management

TL;DR

Bizerba is a global German technology company known for its weighing and production systems. After a cyberattack brought production to a halt worldwide, Bizerba turned to XM Cyber to make sure it never happened again. The XM Cyber platform runs around the clock, identifying attack vectors and guiding precise remediation. The CEO now calls it a foundation for the company's digital sovereignty and long-term resilience.

The Challenge

Bizerba was founded almost 160 years ago in Balingen, Germany, and has developed into a global technology company with around 4,500 employees and annual sales of 830 million euros. Today, the company is active in more than 120 countries. Its core business has evolved from simple weighing to sophisticated production systems that integrate computer, software, and AI technologies. The company has been developing customized hardware, software, and service solutions for decades and offers SaaS models where customers can rent complete systems through monthly packages.

This digital expansion brought with it significant new risks. In 2022, Bizerba was hit by a concerted cyberattack that brought production to a standstill worldwide. CEO Andreas W. Kraut recalls the defining moment: “That was, so to speak, the ultimate wake-up call that made it clear to us: We have to make sure that our company is in a great position in terms of cyber security, that as little as possible gets into the company. And if something does get in, that it can be identified immediately.”

Digital sovereignty—complete control over data, systems, and processes—is now a central part of Bizerba’s strategy. To maintain both sovereignty and security, Bizerba needed a solution that could detect vulnerabilities in real time, guide precise corrective actions, and ensure continuous, comprehensive visibility across the entire digital ecosystem.

The Solution

Bizerba chose XM Cyber to implement a systematic, proactive approach to exposure management. Running in STACKIT’s secure European cloud, the XM Cyber platform continuously scans Bizerba’s internal system infrastructure, quickly identifies vulnerabilities, and recommends direct, prioritized countermeasures. Kraut explains what tipped the scales:

“That’s what convinced me about XM Cyber: an internal tool that continuously analyzes attack vectors. Of course, there are pen-tests and other procedures, but they are always static and only check at specific intervals. XM Cyber is the right tool for us because it identifies potential attack paths 24 hours a day.”

Andreas W. Kraut, CEO of Bizerba SE & Co. KG

The introduction of XM Cyber went smoothly and the global rollout was completed without interruption. The platform delivered actionable insights quickly, enabling Bizerba’s qualified cyber defense unit to efficiently close security gaps and holistically strengthen the security of sensitive systems and customer data.

Benefits & Outcomes

The partnership with XM Cyber has given Bizerba continuous, deep insight into its digital ecosystem and laid the foundation for a truly proactive defense. Continuous monitoring by XM Cyber enables the company to identify potential vulnerabilities as they arise and contain them before they become a risk.

“There are vulnerabilities, but there are also ways to prevent them. In the wake of the cyberattack, we have set up a dedicated team that deals exclusively with cyber security 24/7. I can say that XM Cyber definitely lets me sleep more calmly.”

Andreas W. Kraut, CEO of Bizerba SE & Co. KG

Security is now an integral part of the corporate culture. The Information Security Board and the CISO review every technological decision for compliance with evolving regulations such as the Cyber Resilience Act and NIS2. Regular training and simulations also sensitize employees to new threats such as voice spoofing and advanced phishing.

Key Takeaways

• A cyberattack that halted global production was the wake-up call. Bizerba used it to completely transform how the company approaches security. 
• XM Cyber replaced periodic pentests and static assessments with around-the-clock attack vector analysis across the entire infrastructure. 
• The platform rolled out across Bizerba's global operations with no business interruption. 
• Security now factors into every technology decision at the board level. The CISO and Information Security Board review every new initiative for compliance. 
• Bizerba treats the XM Cyber relationship as a long-term strategic partnership tied to digital sovereignty and continuous improvement.