XM Cyber is Recognized as a Strong Performer in the 2025 Gartner Peer Insights™ Voice of the Customer for Vulnerability Assessment

We’re thrilled to share that XM Cyber is recognized in the Gartner Peer Insights™ Voice of the Customer for Vulnerability Assessment.

This isn’t something we take lightly. It’s based on what actual users had to say after working with our platform day in and day out. These are the people who deal with real risks, real environments, real pressure – and they still took the time to leave thoughtful, honest feedback.

Over 18 months, the reviews added up to a 4.7 out of 5 rating, based on 35 reviews as of April 2025. We believe that number reflects what it’s like to use XM Cyber in practice, across industries, teams, and priorities. 

What Vulnerability Assessment Actually Covers

Vulnerability assessment helps teams get a real handle on where things stand. It shows what’s exposed, where things are misconfigured, and which systems need attention. It brings together the details that usually stay scattered – devices, software, users, access – and gives security teams a way to make sense of it all.

A good platform doesn’t just dump a list of issues. It helps users understand what those issues mean. It shows how one weak spot can lead to another, how risk moves through a system, and what to fix first. It keeps the noise down and makes it easier to take action with confidence.

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. 

XM Cyber recognized as a Strong Performer

Vendors in the “Voice of the Customer” document are categorized into four quadrants based on User Interest and Adoption (X-axis) and Overall Experience (Y-axis). 

XM Cyber appears in the top-left section as a Strong Performer and the report also includes a snapshot of how customers rate XM Cyber across key parts of the experience. Our overall score is 4.7 out of 5. And 86% of reviewers say they would recommend XM Cyber. Deployment and support received a rating of 4.8. Product capabilities also received a rating of 4.7. We believe this valuable customer feedback points to a product that does what it promises and a platform that delivers, backed by a group that listens and responds.

What Customers Are Saying

The report includes detailed feedback from teams using XM Cyber across a range of industries. Many of the reviews go beyond star ratings and dig into what the platform actually helps them accomplish, for example:

“XM Cyber is the better tool to identify issues and fix it with the right prioritization…XM Cyber has supported us during the installation and first setup of the product with a great team that helped us to implement the solution in a fast way in our environment. The technical team solved some issues encountered during the implementation.” Read the full review here. 

Security Engineer, Banking

“Enables clear identification and resolution of true vulnerability concerns. (XM Cyber) allowed us to focus on the real attack vulnerabilities, without wasting time closing problems that did not have a security impact.” Security Manager, IT (Read the full review here) 

“XM Cyber should be the most basic of all tools for IT Security. Very friendly and competent staff. Implementation was straightforward. During and after the implementation phase, the customers’ direct contact person takes care of any outstanding or upcoming question or problems.”

IT Systems Architect, Consumer Goods (Read the full review here) 

(Reviews have been edited to account for errors and readability.)

Putting Customers First

Invaluable reviews from words of our actual customers tell us what’s working, what matters, and where our real value shows up.

We stay in close touch with our customers. That shows in our platform, and it shows in the way we work. From rollout to ongoing tuning, our goal is to be part of the process – not just at the start, but all the way through. Every feature, every update, every support call is part of that relationship.

We understand that our customers’ trust is a privilege – one we earn day after day from professionals who know what matters and expect results.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Vulnerability Assessment, Peer Contributions, 11 July 2025.

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.