XM Cyber for Retail and Hospitality – Secure Customer Data and Operations, From Partner to Purchase

Reducing the Risk to Retail Operations Business Processes from On-Prem to Cloud

Retailers and hospitality businesses are prime targets for cyber threats that exploit exposures in Point-of-Sale (PoS) systems, reservation platforms, and customer loyalty program data. Attackers chain together exposures to move laterally toward high-value assets or operational databases housed in the cloud and on-prem. The widespread use of IoT devices and third-party integrations further complicates security efforts, while industry regulations demand continuous risk management.

Traditional security approaches fail to provide the necessary visibility and prioritization of the most exploitable risks. Security teams need real-time insights into the most critical attack paths to protect customer data, trust, and business continuity.

Challenges for Retail & Hospitality

– Point-of-Sale (POS) System Resilience
– Third Party Vendors
– Legacy Systems
– E-Commerce Evolution
– Emerging Tech
– Regulations (CCPA, GDPR, PCI DSS)

XM Cyber helped us to go from thousands of critical vulnerabilities that we have to just 10, 15 that we could fix. And with this, we prevented the breach of our crown jewels. Head of Corporate Information Security Prevention – Global Retailer

How XM Cyber Helps Manage Risk in Retail & Hospitality

PoS Resilience:
Retail transactions demand robust PoS terminals despite lack of built-in security and their distributed nature.

Benefits: XM Cyber extends the XM Attack Graph Analysis TM to these high risk assets. Breaking the path to these assets ensures transaction delivery resilience.

Third-Party Vendors:
Strong due diligence practices and continuous monitoring of third-party security is critical to manage external risks and support compliance.

Benefits: With XM Cyber move beyond compliance and ad-hoc penetration testing to get a continuous view of risk in the event that a connected third- party in use is compromised.

Legacy Systems:
Retail operations rely on legacy systems like AS 400 for inventory tracking ; OT systems support HVAC and other infrastructure.
These systems often lack built-in security and rely on outdated architectures.

Benefits: XM Cyber extends the XM Attack Graph Analysis TM to these high risk assets. You can break the path to the assets and the back office services that rely on them.

E-commerce Evolution:
As retailers embrace digital operations, the potential points of entry for cybercriminals expand. Online transaction volumes create more sensitive customer data to target.

Benefits: XM Cyber gives you visibility into your entire attack surface. You can model how risks could lead to business-critical asset compromise.

Regulations & Compliance:
Retail and hospitality face compliance challenges, including PCI D SS for payment security, data privacy laws ( GD PR, CCPA ) , third-party risk management, and securing customer data across diverse, interconnected systems.

Benefits: XM Cyber accelerates adherence to regulations, simplifies audit processes, and reduces compliance costs.

Get a unified view of exposures throughout your extended attack surface and how they interconnect into attack paths
towards the critical assets that drive your financial services firm. With XM Cyber you get the context to prioritize and fix
the exposures with the highest remediation ROI to optimize resource efficiency.

XM Cyber is a leading Continuous Exposure Management company that transforms the way organizations approach cyber risk, enabling security teams to prevent more attacks with 75% less remediation effort. Its XM Attack Graph Analysis™ capability discovers CVEs, misconfigurations, and identity issues across on-premise and all major cloud environments. It analyzes how attackers can chain exposures together to reach critical assets, identifies key “choke points”, and provides remediation guidance. Founded by top executives from the Israeli cyber intelligence community, XM Cyber has offices in North America, Europe, Asia, and Israel.