XM Cyber is seeking a dynamic and experienced Global IT Manager to lead our IT team to new heights. As a critical member of our organization, you will play a pivotal role in driving our technology strategy, ensuring operational excellence, and safeguarding our critical infrastructure.

Responsibilities 

• Manage a global IT support team, fostering a culture of innovation and continuous improvement.
• Develop and execute a comprehensive IT strategy aligned with the company's business objectives and build an IT annual work plan accordingly.
• Oversee the IT budget and resource allocation to optimize efficiency and maximize ROI.
• Drive automation initiatives to streamline processes, reduce errors, and improve efficiency.
• Collaborate with cross-functional teams to deliver IT solutions that support business growth.
• Manage relationships with IT vendors, negotiating contracts and ensuring optimal service delivery.
• Serve as the escalation point for complex IT issues. Utilize hands-on technical expertise to diagnose and resolve critical problems. 
• Effectively communicate with internal and external users, including technical and non-technical audiences.

• 3+ years of IT management experience in a global organization or equivalent.
• Experience in Cyber trends
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Knowledge in IT concepts: networking, systems administration, virtualization, and cloud technologies.
• Proven experience in managing IT operations in a hybrid cloud environment.
• Experience with ITIL frameworks and methodologies.
• Understanding of IT security best practices and compliance standards. 
• Hands-on experience in OS systems, mainly with Microsoft and macOS.
• Proven experience in Production environments.
• Ability to work independently and manage multiple priorities simultaneously
• Experience in scripting languages (e.g., PowerShell, Python, Bash) - Advantage.
• Experience with automation tools